PF Rewards



We’re all going through interesting times to say the least and it can be very unsettling. Let’s please remember to be patient and kind to ourselves and our neighbors as we navigate this historical event.

We are all in this together so let’s take this opportunity to demonstrate understanding and empathy for our community. And know that at some point, we will be back dining and laughing with friends and our playgrounds will once again be filled with happy, jumping, swinging, bouncing children.

Please know that our Pizza Factory teams, in every community, are doing their best to help those in need and we’re making it as easy as possible for folks to get what they want. Good news is, there’s plenty of food to go around so you can still enjoy Pizza Factory from the comfort and safety of your own home. So, if you’ve had all the bologna sandwiches you can eat and you’re craving a great pizza, many of our restaurants are offering delivery, curbside pickup and other options to get you what you need. Download the Pizza Factory Rewards app or call the Pizza Factory in your community for details.

It may be in a few weeks, it may be a few months. Just know that at some point, things will get back to normal.

Until then, we’ll keep the good food coming and let’s all, keep a good thought.


Dear Valued Customers,

It is very important to us to let you know that we are taking proactive measures to keep people safe, from our local store owners, operators and employees, to the guests that dine with us. Rest assured that we are following guidelines from the CDC, WHO and local public health department officials.

Our restaurants have increased our current cleaning and sanitizing procedures to help prevent the spread of all germs and maintain a healthy environment for our guests and team members. We’ve instructed anyone who is feeling sick to stay home and monitor their symptoms. All franchise restaurants have been educated on recommended actions to take if their community, or someone from their restaurant, is affected by the virus.

As more information continues to become available, our restaurants may implement additional pre-cautionary measures to protect customer and employee well-being. Each local restaurant operator will communicate any changes within their restaurant.

Thank you for your understanding as we respond to this dynamic situation while keeping our focus on the health of our guests and team members. We appreciate the opportunity to continue to serve our communities in accordance with our mission of being everyone’s hometown pizzeria.

Mary Jane Riva,
CEO, Pizza Factory


PMQ Magazine interviewed leading pizza restaurant executives on future trends in the industry for their October 2020 issue.

"Mary Jane Riva, president and CEO of Oakhurst, California based Pizza Factory, said she's "intrigued" by the ghost-kitchen concept. "Its a great way to complement an existing location by being able to expand your presence in the market with a much lower overhead, such as in an industrial type of location. This is on our radar, but we still tend to favor the takeout and delivery model in a neighborhood center and a strip mall". Because, she continued, "People need interaction, and this will not go away - and thank goodness. What a world this would be without it!"

PIZZA FACTORY NAMED TO FRANCHISE BUSINESS REVIEW'S "50 Best Recession-Proof Businesses to Start in 2020"

From Franchise Business Review:

"Our 2020 list of the Top 50 Recession-Proof Franchises includes award-winning franchise companies from many different industry segments, as well as a wide range of investment levels – including a number of businesses you can start with an initial investment (cash required) under $25,000.

At its core, franchising is about “being in business for yourself but not by yourself.” The COVID-19 pandemic has impacted every business owner in some way. Over the past few months, the franchise community has pulled together during this crisis to support and help protect their franchise owners.

Independently-owned businesses don’t have this support and community behind them. That makes franchising uniquely positioned to survive, innovate, and recover much faster than other businesses.

We have surveyed thousands of franchise owners in our many years of research. From our perspective, franchisee satisfaction is one of the most important factors to consider before investing in any franchise opportunity. Not only [does Pizza Factory and] the following companies have outstanding satisfaction among their owners, but we feel they hold a strong advantage to out perform their competitors in the years ahead."



Students at Clovis Unified’s Lincoln Elementary are smiling a bit brighter and treating each other with more kindness as they take up the national Great Kindness Challenge, a positive and uplifting program that creates a culture of kindness in schools and communities.

The assembly concluded with the unveiling of a “Buddy Bench,” where children who want to make a new friend or who need a kind word can sit and others will come to help them out. The bench was made possible by community partner, Pizza Factory.

“The bench is designed to give kids a place to go when they feel lonely, sad or when they feel ignored and they need a friend. They can go sit down on this bench and the concept is somebody can see them on the bench and they can reach out to them and they would know that they need a friend,” said Uma Patel, co-owner of Fresno’s Pizza Factory.


Wendy Howell – Williams News

With the donation of a new Buddy Bench, Pizza Factory and Williams Elementary – Middle School are hoping to eliminate bullying by creating a “No Bully Zone,” at the school and creating a friend zone where lonely students can connect with others.

The company, which has one of its 110 franchises located in the town, used the unveiling as an opportunity to talk to the students about bullying and what they can do to combat it. “When I was growing up the bullying wasn’t recognized as much as it is now, so this is a great way to initiate a place to them a place to start,” said Derrick Wortner, Williams Pizza Factory owner.

Read the full article here.

Pictured left: Bob Riva, Maya Caldwell, Pizza Factory CEO Mary Jane Riva and Pizza Factory owners Kendra and Derrick Wortner partner to provide a Buddy Bench at Williams Elementary – Middle School.

How Would You Like to Slice It?